All of our devices are FDA registered and safe to use. Pinook Massagers can be found on the FDA website medical device list.
The Pinook Massagers are recommended by doctors , physical therapists and health care professional alike.
If in doubt consult with your doctor prior to purchasing.
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How does Pinook Massagers work?
Pinook uses bioelectric stimulus to massage your muscles. This actually causes the muscles to exercise and increases circulation in the area of the massage. This can really help to reduce tension and knots. It can also reduce inflammation. Consequently, Pinook can help your muscles and joints feel better.
You can use the Pinook massage pads on almost every muscle and joint area on your body. Do not apply the massage pads near the heart, on the head, above the neck, in the pubic region, over scarred areas, on the throat or in the mouth. As a general rule of thumb if you have a muscle or joint that is hurting, put the pads on or around the area always making sure both pads are on muscles.
How far up on the back of my neck can I put the massage pads?
About half-way up the neck. If you have tension at the base of your head, placing the pads halfway up should help that area.
I put the massage Pinook pads on my shoulders, but the massage sensation feels uncomfortable. What should I do?
You probably have a lot of tension in that area. Often people don't realize that they have tension until they get a massage. If the uncomfortable feeling persists for more than a minute or two, move the massage pads over or down a little. Sometimes, an indirect massage is necessary for your really sensitive areas.
Is Pinook Mini Massagers safe to use?
Bio-electric stimulus is perfectly safe to use and is therapeutic for most people. However, people with certain health conditions cannot use this massager. Pregnant women must avoid using this massager. Patients who use a pacemaker or life support equipment, such as an artificial heart-lung device(s) and/or respirator type medical devices must avoid using this massager. Consult with your doctor before using Pinook Mini Massager if you have or think you have:
High blood pressure
Do not open the chassis/body control shell for any reason. Also make sure to keep the Pinook Mini Massager and the massage pads out of reach of children.
How long do the massage pads last?
With frequent usage, the two pair of pads included in the massager package should last about 4-6 months. Always make sure to apply a few drops of water on the pads before and after usage. Cover the pads with their protective films after usage and put them back in their zip lock bags so they don't dry out.
No matter where I put the massage pads I feel an uncomfortable stinging sensation. What should I do?
The massage pads may be worn out and need replacement. If they look good and have good adhesiveness, your battery may be getting low. More massage pads can be ordered on our website.
How long will the Pinook Mini Massager rechargeable lithium battery battery last ?
Generally about 40 hours of runtime or more. This kind of technology is not hard on batteries.
Does Pinook Mini Massager have a warranty?
Yes, Pinook Mini Massager has a two year warranty. Check our warranty page for further details.